Graduate Catalog: 2021-22

Grade Appeal

A student may appeal the final grade for a course. A student’s appeal of an academic grade shall be resolved solely and exclusively in accordance with the following procedures.

Students may not use the academic grade appeal procedure to challenge academic policies. See the guidelines for Request for Review of Academic Policy.

Steps in Grade Appeal Process

  1. Appeal to the Faculty Member. The student shall, in good faith, attempt to settle the grade in dispute by meeting with the faculty member who issued the grade. This meeting shall be accomplished within ten business days from the date on which the student received official notification of his or her final grade from the university registrar. For Virtual Campus students, this meeting may occur via e-mail, phone, or online.
  2. Appeal to the Division Director or Program Director (the head of the academic department responsible for the course). If the student is not satisfied with the result of his or her meeting with the faculty member, he or she can appeal the decision to the Academic Division Director or Program Director. To do so the student shall submit a letter not to exceed two typed pages to the Academic Division Director or Program Director within ten business days of receiving the faculty member’s decision on the grade appeal. The letter must include an explanation of the disputed elements in the student’s final grade and a clear statement of what outcome the student seeks from his or her grade appeal. The student may also attach supporting documents to this letter. The Academic Division Director or Program Director will meet with the student within ten business days after the receipt of the letter. The Academic Division Director or Program Director will respond, in writing, to the student and the faculty member within five business days after the meeting.
  3. Appeal to the Associate Vice President for Academic Affairs. If no resolution is reached at the level of the Academic Division Director, then the student has the option of appealing to the Associate Vice President for Academic Affairs (AVPAA). To activate this option, the student shall submit a letter to the AVPAA. The letter must include an explanation of the disputed elements in the student’s final grade, a clear statement of what outcome the student seeks from his or her grade appeal to the AVPAA, and any relevant new information derived from the student’s appeal to the Academic Division Director. The student may also attach supporting documents to this letter. The AVPAA will respond in writing to the student, faculty member and Academic Division Director or Program Director within ten business days from the receipt of the student appeal letter.
  4. Appeal to the Vice President for Academic Affairs. If the student is not satisfied with the decision of the Associate Vice President for Academic Affairs (AVPAA), then the student has the option of appealing to the Vice President for Academic Affairs. To activate this option the student shall submit a written request to the Vice President to convene an Academic Appeals committee. The student shall submit the written request within ten business days of receiving the decision of the AVPAA. The student may attach materials previously submitted to the academic department chair and AVPAA, but no additional materials are to be submitted.

The Vice President for Academic Affairs shall convene the Academic Appeals committee to consider the issues involved in the grade dispute. The Academic Appeals committee shall meet within ten business days after the written request has been received by the Vice President.

The membership of the Academic Appeals committee shall consist of the following:

  • The Vice President for Academic Affairs, chair,
  • Two faculty members appointed by the Faculty Senate,
  • Two graduate or virtual campus students appointed by the president of the Student Government Association or the Dean of Students.

The student has the right to be accompanied by his/her parents or another student to the Academic Appeals Committee meeting. Either party shall have the right to bring in witnesses necessary for the processing of the appeal. The student may not submit additional materials to the Appeals committee. Since this is an internal grievance procedure, legal counsel shall not be involved in the process. For Virtual Campus or Crown Point students, teleconferencing or videoconferencing may be used to conduct the meeting.

The Academic Appeals Committee shall notify the student, faculty member, department chair and Associate Vice President for Academic Affairs of its decision in writing and issue its written recommendation to the President within ten business days after considering the issue. The President shall either accept or reject the recommendation of the Academic Appeals Committee within fifteen business days of the recommendation. The President shall notify the student, faculty member, Program Director, Academic Division Director, Associate Vice President for Academic Affairs, and the Vice President for Academic Affairs of her decision in writing. The decision of the President shall be final.

General Provisions of the Grade Appeal Process

It is desirable that a solution to an academic grade appeal be reached at the level closest to the course in which the student received the grade. The appeal shall be considered resolved when the solution offered is accepted by the student and further appeal is not requested or until a decision is made by the President.

If the student does not act on the appeal process within the specified time limits, the appeal shall be considered settled based on the last decision rendered. If the student is not notified of a decision within the specified time limit, the appeal is automatically moved to the next step in the appeal process. Time limits may be extended by the mutual, written consent of both parties.

Students, faculty members, and administrators involved in the academic appeal process shall act in an ethical manner and shall not be subject to discipline or reprisal because of such involvement.

To protect all parties concerned, the strictest privacy shall be maintained by all partied involved.